News

PROVO, Utah and SEATTLE Jan. 26, 2022– Qualtrics (NASDAQ: XM), the leader and creator of the Experience Management (XM) category, today announced financial results for the fourth quarter and fiscal year ended December 31, 2021.

“Q4 was an outstanding quarter, capping off a record year of growth for Qualtrics,” said Qualtrics CEO Zig Serafin. “Not only did we cross the $1 billion revenue milestone, but we’re accelerating past it, as experience management becomes even more critical to business success.”

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PROVO, Utah & SEATTLE--(BUSINESS WIRE)--Oct. 20, 2021-- Qualtrics (NASDAQ: XM), the leader and creator of the Experience Management (XM) category, today announced financial results for the third quarter ended Sept. 30, 2021.

"Q3 was another outstanding quarter for Qualtrics, and our leadership position has never been stronger as we continue to innovate and define the category we created," said Qualtrics CEO Zig Serafin. "Companies in every industry are accelerating their experience transformations, and they're increasingly choosing Qualtrics to build critical relationships with their customers and employees."

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PROVO, Utah and RESTON, Va., Oct. 1, 2021 – Qualtrics (NASDAQ: XM), the leader and creator of the Experience Management (XM) category, today announced that it has completed its acquisition of Clarabridge, bringing the leader in omnichannel conversational analytics to the world’s #1 experience management platform.

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PROVO, Utah and Reston, Va., July 29, 2021– Qualtrics (NASDAQ: XM), the world’s #1 Experience Management (XM) provider and creator of the XM category, today announced that it has entered into a definitive agreement to acquire Clarabridge, the leader in omnichannel conversational analytics, in a stock transaction valued at $1.125 billion.

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Today is an exciting day—Qualtrics has agreed to acquire Clarabridge, the industry leader in omnichannel conversational analytics.

One of the reasons we went public was to accelerate our category leadership and build a mission-critical software platform used by every organization around the globe. And part of achieving that goal is being able to complement our organic innovation with smart acquisitions.

That’s why our acquisition of Clarabridge is such an important milestone for our company, just six months after our IPO.

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RESTON, VA—(BUSINESS WIRE, February 18, 2021)—Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, experienced a record-breaking year in 2020, with 300% increase in new customers sales YoY in Q4 and growth in overall deal size driven by speech analytics.

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RESTON, VA —(BUSINESS WIRE)—Clarabridge, Inc., the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, experienced accelerated growth, demonstrated adaptability in a changing business environment and continued to develop its mission-critical platform.

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RESTON, Va.--(BUSINESS WIRE)--Clarabridge, the leading provider of Customer Experience Management (CEM) solutions for the world’s top brands, is pleased to once again announce it has been named one of the Best Places to Work in Washington, D.C.

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Over the past year, conversation analytics have continued to be a massive growth engine for Clarabridge, reflecting the ongoing shift in the market from survey-centric, departmental CX projects to omnichannel, enterprise-wide CX programs that incorporate all manner of customer feedback including voice, chat, ratings and reviews, digital forum, social and survey data.

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